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Dedicated IPs

What are dedicated IPs?​

Plan requirement

Dedicated IPs require a paid Gobii plan. On the Free plan, the dedicated IPs section shows "requires a paid plan" and the assignment dropdown is hidden. Upgrade your plan to enable this feature.

By default, the IP address your Gobii agent uses to access the internet can change between tasks. For most use cases this is fine — but when your agent needs to connect to services behind a firewall or VPN, a shifting IP becomes a problem.

A dedicated IP is a fixed, static IP address assigned exclusively to your agent. Once assigned, all of your agent's outbound traffic — browser tasks, API calls, web scraping — originates from that single, consistent address.

Why use a dedicated IP?​

ScenarioWithout dedicated IPWith dedicated IP
Firewall allowlistingCan't connect — your agent's IP keeps changingWhitelist the fixed IP once and it works indefinitely
Privileged network monitoringEach task may come from a different IP, triggering alertsConsistent IP means predictable network identity
IP-based API authenticationAPI keys tied to an IP range break when the IP shiftsA single known IP stays valid
Compliance / audit loggingLogs show multiple source IPs for the same agentAll agent activity traces to one auditable address
Third-party services with IP restrictionsAccess denied when the IP changes mid-sessionReliable, uninterrupted access

In short: if you're connecting to anything that cares who is connecting based on IP address, you want a dedicated IP.

How dedicated IPs work​

  1. Purchase one or more dedicated IPs on your billing page
  2. Assign the IP to a specific agent on that agent's configuration page
  3. Allowlist the IP in your firewall, VPN, or third-party service
  4. Done — your agent now routes all outbound traffic through that fixed address

Once assigned, the agent uses the dedicated IP for every task — browser automation, HTTP requests, email sending via SMTP, and any other outbound network activity.

Adding dedicated IPs to your account​

Dedicated IPs are purchased per account, not per agent. You can buy one or more and assign them across your agents as needed.

  1. Go to https://gobii.ai/console/billing/
  2. Find the Dedicated IPs section
  3. Select the number of IPs you need
  4. Complete the purchase

Dedicated IPs are billed as a recurring add-on. Pricing and availability depend on your plan — check the pricing page for current rates.

Assigning a dedicated IP to an agent​

Once you have dedicated IPs on your account:

  1. Open the agent's configuration page at https://gobii.ai/app/agents/{id}/settings
  2. Find the Dedicated IPs section
  3. Select an available IP from the dropdown (the dropdown only appears when IPs are provisioned on your account)
  4. Save your changes

The assignment takes effect immediately. Your agent's next task will use the new dedicated IP.

Multiple dedicated IPs​

You can purchase more than one dedicated IP and distribute them across your agents:

  • One IP per agent — the most common setup. Each agent gets its own fixed identity.
  • Shared IP — assign the same dedicated IP to multiple agents if they all need access to the same allowlisted services.
  • No dedicated IP — agents without an assigned dedicated IP continue using dynamic IPs as normal.

Dedicated IPs and organizations​

If your agents belong to an organization, dedicated IPs are managed at the organization level:

  • Org owners and admins purchase IPs from the billing page
  • IPs are available to all agents within the organization
  • Agents owned by the org can be assigned any available org IP

See Organizations and Usage and Billing for details on org-level resource management.

Troubleshooting​

My agent still can't connect after assigning a dedicated IP​

Double-check your firewall rule. The IP shown on the agent's configuration page is the exact address you need to allowlist. Make sure the rule covers all relevant ports (typically 80, 443, and any service-specific ports).

The dedicated IP doesn't appear in the dropdown​

Confirm the IP was successfully added to your account on the billing page. It can take a few minutes for a newly purchased IP to become available for assignment.

I need to change which agent uses a dedicated IP​

Unassign the IP from the current agent first, then assign it to the new agent. There's no downtime — the change is instant.

Next steps​